Contact AIPU

Direct email

Prefer to reach us directly? Skip the form and email us — we read and reply to every message.

What we can help with

• Billing & invoices — receipts, plan changes, payment updates, VAT/tax IDs
• Account access — password resets, login issues, locked accounts
• Refunds — covered by our 30-day money-back guarantee
• Cancel subscription — 1 click from dashboard, or we'll do it for you
• Technical help — generation errors, model timeouts, dashboard bugs
• Model questions — prompt guidance, format help, API setup
• Privacy / data requests — GDPR, CCPA, account deletion

Data deletion & privacy requests

To request deletion of your account data under GDPR, CCPA, or any other regulation, you can use our Data Deletion Request form, or email privacy@aipuapp.com. We'll confirm receipt and process your request within 30 days.

Mailing address